Visual Distraction

Sustainable brand delivering revamped vintage and handmade pieces to your doorstep

FAQS

Shipping & Returns

SHIPPING

  • Shipping is to GERMANY only.
  • Shipping is from Berlin, using Deutsch post and DHL
  • All items that are ready for shipment will be shipped within 3 days of your order placement.
  • Made to order items have a 2-4 week processing time, after this they will be shipped. 

Pick up / drop off is available for those living in, or passing through Berlin, this is PREFFERED. Please select this at checkout, and I will be in touch promptly regarding date and time.

DELIVERY TIME:

  • Germany: 2-5 days

EXPRESS:

If you are in need of express delivery, please get in touch on the contact form prior to your order placement. I will invoice you the difference in price, once the additional fee has been paid your item will be shipped same day.

RETURNS & REFUNDS:

  • Returns and refunds are not prohibited unless the item arrives damaged. On the rare occurrence of this happening, please get in touch using the contact form at the top of the page or via email karina@visualdistraction.com. This will be responded to within 3 days, with a returns label and instruction. Please include details and images.
Garment Care

To ensure your garment fulfils it maximum life span, we recommend hand washing.

Although most garments will be okay in the washing machine, hand washing is much gentler and so helps to preserve fibers and detail. In addition it is way better for the planet, and reduces your water impact!

In particular, hand painted and wool garments must never be machine washed. 

Size Guide

Please refer to the individual listings for measurements specific to the item, the chart below is a worldwide comparison guide for our lettered sizing. If you cannot find your size and require a custom, please get in contact using our form. 

Feminine figures:

 

UK

USA

EU

XXS

4-6

0

30-32

XS

6-8

2

32-34

S

8-10

4

34-36

M

10-12

6-8

36-38

L

12-14

10-12

38-40

XL

14-16

14

40-42

XXL

16-18

16

42-44

3XL

18-20

18

44-46

For masculine figures the lettered sizing equates to standard mens UK sizing, supported by specific measurements on each listing.

 

Queries & Issues

If the answer to your question cannot be found on this page, please use the contact form on the top menu bar to get in touch about anything else.

Terms & Conditions

Terms and conditions

These terms and conditions (“Agreement”) set forth the general terms and conditions of your use of the visualdistraction.com website (“Website” or “Service”) and any of its related products and services (collectively, “Services”). This Agreement is legally binding between you (“User”, “you” or “your”) and Visual Distraction (“Visual Distraction”, “we”, “us” or “our”). If you are entering into this agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this agreement, in which case the terms “User”, “you” or “your” shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this agreement, you must not accept this agreement and may not access and use the Website and Services. By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement. You acknowledge that this Agreement is a contract between you and Visual Distraction, even though it is electronic and is not physically signed by you, and it governs your use of the Website and Services.

Accounts and membership

If you create an account on the Website, you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account and any other actions taken in connection with it. We may, but have no obligation to, monitor and review new accounts before you may sign in and start using the Services. Providing false contact information of any kind may result in the termination of your account. You must immediately notify us of any unauthorized uses of your account or any other breaches of security. We will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions. We may suspend, disable, or delete your account (or any part thereof) if we determine that you have violated any provision of this Agreement or that your conduct or content would tend to damage our reputation and goodwill. If we delete your account for the foregoing reasons, you may not re-register for our Services. We may block your email address and Internet protocol address to prevent further registration.

Although the Website and Services may link to other resources (such as websites, mobile applications, etc.), we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked resource, unless specifically stated herein. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any businesses or individuals or the content of their resources. We do not assume any responsibility or liability for the actions, products, services, and content of any other third parties. You should carefully review the legal statements and other conditions of use of any resource which you access through a link on the Website. Your linking to any other off-site resources is at your own risk.

Changes and amendments

We reserve the right to modify this Agreement or its terms related to the Website and Services at any time at our discretion. When we do, we will revise the updated date at the bottom of this page. We may also provide notice to you in other ways at our discretion, such as through the contact information you have provided.

An updated version of this Agreement will be effective immediately upon the posting of the revised Agreement unless otherwise specified. Your continued use of the Website and Services after the effective date of the revised Agreement (or such other act specified at that time) will constitute your consent to those changes.

Acceptance of these terms

You acknowledge that you have read this Agreement and agree to all its terms and conditions. By accessing and using the Website and Services you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to access or use the Website and Services. This terms and conditions policy was created with the help of WebsitePolicies.

Contacting us

If you have any questions, concerns, or complaints regarding this Agreement, we encourage you to contact us using the details below:

https://visualdistraction.com
karina@visualdistraction.com

This document was last updated on March 14, 2023

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